InsightsCommunication14 July 20267 min read

Building a brand narrative that travels.

A story written for one market usually collapses in the next one. Here is what survives translation, and what does not.

Building a brand narrative that travels.

Most brand narratives are written once, in one language, for one market, and then translated. Sometimes literally. The result is usually a story that was already thin in its home market and arrives in the new one as a set of claims with no image attached.

What travels

A problem the customer recognises. Not "our founder had a vision" — something the reader has also felt. Recognition survives translation because it is structural rather than verbal.

A specific material truth. The actual ingredient, the actual year, the actual place. Detail is what a reader can hold onto when the language changes.

A structure, not a script. Three beats in a fixed order can be retold by anyone, in any language, without losing the shape. A script cannot.

What does not

Wordplay. It is usually the first thing sacrificed and the thing the brand misses most, because the cleverness was the point.

Untranslatable beauty claims. "Radiant", "luminous", "sensual" — these carry different weight in different languages, sometimes close to zero. If the claim is load-bearing, it has to be shown rather than stated.

The founding story as proof. It is interesting once. It is not a reason to buy, in any market.

How to build one that moves

Write the narrative in the home market as three fixed beats. Then find three people who would be asked to retell it in the next market, and watch them do it. The places they hesitate are the parts that were written in one language and never needed to be anything else.

That test is cheap, takes a week, and saves a relaunch.